the q-res Project

"Towards a Quality standard of the Ethical and Social Responsibility

Q-RES is a multi-stakeholder project with the following Mission:

"To promote the creation of a corporate governance model based on the idea of the social contract with the stakeholders through the definition of a new Quality standard - internationally certified - of the organisation's Ethical and Social Responsibility, which protects its reputation and reliability ". The idea behind the Q-RES Project is that companies recognized as socially and ethically responsible will enjoy better relationships with their stakeholders and will have a competitive advantage in the markets in which they operate in terms of greater reputation, trust and reliability.


Founded by Lorenzo Sacconi together with Simone de Colle in 1999, the Q-RES Project began its journey in December 1999, with the establishment of the Q-RES Table at CELE (Center for Ethics, Law & Economics), directed by Lorenzo Sacconi at the LIUC University of Castellanza (VA). Its origin dates back to the research activities initiated by CELE in 1998 in relation to the development of corporate ethical codes and the problems related to their effective implementation within economic organizations.

Q-RES has actively contributed to the process of disseminating the ethical and social responsibility tools of the company, both participating in the European debate on the evolution and integration of existing management standards and models, and in the national business landscape, supporting the companies participating in the project Q-RES in the introduction and implementation of these tools.

the q-res management framework

Q-RES MODEL: Six Tools to develop and manage the ethical and social responsibility of organizations

CSR management system sustainability management framework corporate social responsibility standard

  • ETHICAL VISION: identifies an ethical criterion for balancing the multiple rights and claims of the various stakeholders, composing the mission and the values ​​of the company in a strategic unitary framework;
  • CODE OF ETHICS: enunciation of the set of rights, duties and responsibilities that the company assumes towards all the stakeholders; expresses the 'social contract' between the organization and its stakeholders;
  • ETHICAL TRAINING: the set of activities that develop the ability to recognize, analyze and solve ethical dilemmas at an organizational level. It also serves to communicate and create sharing around the values ​​and principles of the Code of Ethics;
  • IMPLEMENTATION AND CONTROL ORGANIZATIONAL SYSTEMS: implementation mechanisms and procedures to control the company's ethical performance, through verification and monitoring of the alignment of strategies, policies and corporate objectives and individual behavior with shared values ​​and ethical principles;
  • ETHICAL-SOCIAL REPORTING: system of measurement, systematic collection and communication of relevant data related to the impact of the company's activities on the well-being of the various stakeholders;
  • EXTERNAL AUDITING: activity carried out by a third party to verify the conformity of the ethical and social responsibility tools adopted by the company (accredited auditors).

Linee Guida per il Management (2001), L. Sacconi, S. de Colle, E. Baldin, Università LIUC di Castellanza

CSR management system sustainability management framework corporate social responsibility standard


  • Fornire al management un ‘manuale’ per l’introduzione degli strumenti di responsabilità etico-sociale nella gestione strategica e operativa dell’impresa.


  • Per ognuno dei Sei Strumenti del Modello Q-RES le linee-guida descrivono: 
    • Definizione
    • Funzione
    • Contenuto
    • Metodologia di sviluppo
    • Evidenze per le verifica
    • Esempi di eccellenza.

"Linee Guida Q-RES" (free download)

Links with international initiatives

The Q-RES project is part of the international debate on the development of standards and systems for managing ethical and social responsibility. Among the most relevant initiatives in this field we mention the GRI Guidelines (Global Reporting Initiative) for sustainability reporting and Accountability1000, the first international standard for social and ethical accounting, auditing and reporting processes. Furthermore, the Q-RES project established partnerships with similar initiatives in other European countries such as AA1000 and The SIGMA Project in the United Kingdom, SD21000 in France (AFNOR) and  ValuesManagementSystem  (VMS) in Germany. In 2003-2005 Lorenzo Sacconi and Simone de Colle coordinated two research projects funded by the European Union, leading an international research group composed, among others, by Simon Zadek (founder and director of AccountAbility) and Josef Wieland (Director of Center for Business Ethics, University of Constance, and founder of VMS) for the integration of the different standards that led to the drafting of two research reports on the comparison and possible integration of different European standards such as Q-RES, AA1000, VMS and SD21000.

(see Articles and Publications Q-RES).

Articoli e Pubblicazioni Q-RES

Participants in theQ-RES Table

  • ABI - Associazione Bancaria Italiana
  • AIIA – Associazione Italiana Internal Auditors
  • AIOICI - Associazione Italiana Organismi Indipendenti di Certificazione e Ispezione 
  • Autostrade per l'Italia
  • Avanzi
  • Bosch-Rexroth
  • Certiquality
  • Confesercenti Milano
  • Consorzio CGM
  • Coop Consumatori Nordest
  • Coop Adriatica
  • ENEL
  • Federchimica
  • Fondazione Italiana Accenture
  • Hay Group
  • Kedrion
  • KPMG
  • Lindt
  • PriceWaterhouseCoopers
  • SCS Azioninnova
  • Sodalitas
  • Transparency Italia
  • Unipol
  • Unicredito Italiano

Press Review

To Know More

Contact the Q-RES Project

Progetto Q-RES @ ResponsibleCapitalism